Terms of service

TERMS OF SERVICE

Welcome to Venture Frame. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. These terms apply to all users globally, including customers in Pakistan and international markets.

Please read carefully:

1. General Conditions

By using this website, you confirm that:

You are at least 18 years old
You are legally capable of entering binding contracts
All information you provide is accurate and complete

We reserve the right to refuse service to anyone at any time for any lawful reason.

2. Product Representation

We specialize in premium handcrafted 3D diecast display frames.

Due to lighting, photography, and screen differences:

Slight variations in color may occur
Handcrafted details may have minimal variation
Custom pieces may differ slightly from preview visuals

These variations do not qualify as defects.

3. Pricing & Currency

All prices are displayed clearly on the product page.

Prices may vary based on region
International orders may be subject to customs duties or import taxes
Customers are responsible for applicable international duties

We reserve the right to adjust pricing at any time without prior notice.

4. Orders & Acceptance

An order is confirmed only after:

Payment is received (for prepaid orders), or
Order verification is completed (for Cash on Delivery)

We reserve the right to cancel or refuse any order in cases of:

Pricing errors
Suspected fraud
Stock unavailability
Incomplete verification

5. Shipping & Delivery

We ship domestically and internationally.

Delivery timelines may vary based on:

Location
Courier service
Customs clearance (for international orders)
Public holidays

Venture Frame is not responsible for delays caused by courier disruptions, customs procedures, or force majeure events.

6. Customs & International Orders

For international shipments:

Customers are responsible for customs duties and local taxes
Delivery time may extend due to customs processing
Refusal of shipment due to unpaid duties may result in return shipping charges deducted from refund

7. Returns & Refunds

All return and refund conditions are governed by our official Return & Refund Policy.

Customized and on-demand pieces are non-refundable unless damaged upon arrival (with valid video proof).

8. Intellectual Property

All content on this website, including:

Product designs
Photography
Text
Branding
Graphics

Is the exclusive property of Venture Frame.

Unauthorized reproduction, copying, or commercial use is strictly prohibited.

9. Customization Services

For customized orders:

Design confirmation is final once approved
Changes after confirmation may incur additional charges
Personalized items are non-refundable

Venture Frame reserves creative discretion to maintain brand standards.

10. Limitation of Liability

To the fullest extent permitted by law:

Venture Frame shall not be liable for:

Indirect or incidental damages
Delays beyond reasonable control
Misuse of products
Loss resulting from incorrect customer-provided information

Our maximum liability shall not exceed the purchase amount paid.

11. Prohibited Uses

You may not use this website:

For unlawful purposes
To transmit malicious code
To infringe intellectual property
To engage in fraudulent activity

Violation may result in account suspension or legal action.

12. Privacy

Your submission of personal information is governed by our Privacy Policy.

13. Governing Law

These Terms shall be governed and interpreted in accordance with applicable international commercial standards and relevant laws in the jurisdiction of operation.

Any disputes shall be resolved through appropriate legal channels in accordance with applicable law.